Shipping policy

Shipping Information

At Bondora Fortuna, we aim to offer you the best shipping option. Every day, we deliver to hundreds of customers, ensuring that we provide the very highest levels of responsiveness to you at all times.

 

1、Does Bondora Fortuna ship to my country?

We ship to almost every country in the world except the following ones, due to shipping restrictions. We're sorry and will keep working on this.

 

Philippines

Indonesia

Cuba

Iran

Sudan

Syria

 

 

2、How long will it take for my order to arrive?

 

Total delivery time = processing time + shipping time

 

(not including customs delays, weekends, holidays and any unforeseen circumstances)

 

Processing Time: 2-5 business days

 

Standard Shipping Time: 10-20 business days

 

For orders to South America and the Russian Federation, shipping may take more than 1 month due to transport and customs issues.

 

 

3、How can I track my order?

 

Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at

https://bondorafortuna.com/apps/17TRACK.

Please allow 1-2 business days for tracking information to be available.

 

 

4、What if the package doesn’t arrive?

 

If you don’t get your package 60 days after it was shipped, please contact us at service@bondorafortuna.com. We’ll either resent a new one to you or give you a full refund.

 

 

E-mail: service@bondorafortuna.com